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Privacy Policy

Intumescent Systems Limited (trading as Envirograf®) is committed to safeguarding your privacy online. Any and all processing of personal information generated via this website will be in full compliance with the rules set out in the national legislation on processing of personal data as adopted by Envirograf® in the following Privacy Policy.

The policy: This privacy policy is for this website (https://www.envirograf.com) and served by Intumescent Systems Limited (a company with the registered address 14-

18 Herald’s Way, South Woodham Ferrers, Chelmsford, Essex, CM3 5TQ, England, company registered number 02139649 in England) and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle, and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing or using this website.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business (Intumescent Systems Limited trading as Envirograf®).
  • The terms “you”, and “the user” refer to the person(s) using this website.
  • GDPR means “General Data Protection Act”.
  • PECR means “Privacy and Electronic Communications Regulation”.
  • ICO means “Information Commissioner’s Office”.
  • Cookies are small files stored on a user’s computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are registered with the ICO under the Data Protection Register, our registration number is: A1088402.

Lawful basis: Consent

The reason we use this basis: The information collected will only be used when you contact us or we contact you as part of the ordinary customer or prospective customer relationship and in order to facilitate your use of our web site, services, and products.

We process your information in the following ways: On our web site https://www.envirograf.com we use cookies for web analytics with the purpose of optimising the users’ experience on the website. We collect information to track traffic patterns and customer characteristics, to collect information on visitor behaviour and preferences, and to report aggregate information for internal statistics for the purpose of optimising our internet-based services. Cookies are only stored on your computer until you or any automated process you have invoked on your device deletes them. If you do not accept our use of cookies, you can disable this functionality in your own internet browser at any time or use the “Cookie Settings” pop-out on our website.

Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Sharing your information: We do not share your information with third parties. If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Opt-In: Our site provides users with an opt-in opportunity, which means that you will decide whether or not you wish to receive our newsletters, special offers, and other information about new features, events, and services. Marketing offers will be described to you prior to the data collection and your consent will be asked before any marketing material is being forwarded to you by email. If you wish to subscribe to our communications, please email to consent@envirograf.com with the subject line “Opt-In”. To be removed from a mailing list, and thus not receive future communications on this particular subject, please send an email to unsubscribe@envirograf.com containing the word “Unsubscribe” in the subject field with a brief description of what you do not wish to receive any longer.

Review/Correct/Update: If you wish to review, correct, update, or otherwise modify the information that you have provided us with, or object to our processing of this information, please contact us at consent@envirograf.com.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here: https://ico.org.uk/for-organisations/guide-to-the-general-data- protection-regulation-gdpr/individual-rights/

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO (https://ico.org.uk/) if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer storage to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, or to refer you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device (please see your web browser options).

Cookies that we use are:

Performance: These cookies collect information about how visitors use a website and are used to provide better quality content and functionality. All information these cookies collect is aggregated and only used for statistical purposes.

Functionality: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or Advertising: These types of cookies are set by digital advertising businesses for the prime or sole purpose of managing the performance of adverts, displaying adverts, and/or building user profiles to determine the display of adverts elsewhere.

The table below explains the cookies we use and why. We will not use any of this data to personally identify you.

 

Cookie Name Purpose
Preference cookies wp_woocomerce_session_ These cookies are used to remember your preferences.
Session cookies PHPSESSID These cookies are used for the website to function and to improve the performance of the website.
Google Analytics _ga

_gat

_gid

These cookies are used to collect information about how you use our website. The information collected includes number of visitors, pages visited and time spent on the website. The information is collected by Google Analytics in aggregated and anonymous form, and we use the data to help us make improvements to the website. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Click here for more information about Google Analytics and your privacy.

E-commerce cookies wc_cart_hash

wc_items_in_basket

__stripe_mid

__stripe_sid

PYPF

m

nsr

This site offers e-commerce or payment facilities and some cookies are essential to ensure that the site remembers items added to your basket and can process your order properly.
Cookie banner preferences _GDPR_cookie_banner_shown

Performance

Functionality

targeting-or-advertising

These cookies are necessary for the cookie banner to display, and to allow the various types of cookies described in this cookie policy to be set.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access, and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking, and commissions

Our website does not contain advertisements from third parties or sponsors, or affiliate links.

Email marketing messages and subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an email marketing service (EMS) provider. An EMS is a third party service provider of software or applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons, tracked clickable links, or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as: times, dates, IP addresses, opens, clicks, forwards, geographic, and demographic data. Such data, within limitations, will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences or the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, otherwise contact the EMS provider.

Our EMS provider is AWeber. We hold the following information about you within our EMS system:

  • Email address
  • IP address
  • Subscription time and date
  • First name and last name

Resources and further information

EFECTIS
CHILTERN
U L
B T T G
WARRING
CIDEMCO
DANAK
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